Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.
Collection and Use of Personal Information
Personal information is data that can be used to uniquely identify or contact a single person.
You may be asked to provide your personal information.
Here are some examples of the types of personal information we may collect and how we may use it.
What personal information we collect
When you create a Customer ID, we collect your e-mail address, country of residence and a password of your choice. We also store a preferred currency, who are linked to your country.
If you choose to buy anything, or if you choose to fill out the personal profile, we collect your full name, street address, zip/city and optionally your phone number.
All credit card and/or payment handling are done by 3rd party companies like Nets, Visa, MasterCard, PayPal, Klarna. We do NOT under any circumstances store ANY payment information that might be linked to you or your account.
How we use your personal information
The personal information we collect allows us to ship you your purchased products.
We will send you our weekly newsletter as long as you have not deselected the newsletter by registration. If you don’t want to be on our mailing list, you can opt out anytime by updating your preferences on your profile or click on the unsubscribe link at the bottom of every newsletter.
If you choose to Facebook “Like” a product, we will store the product code you liked together with your customer number, in order to give you the agreed discount, now and in the future.
We will NOT under any circumstances let any 3rd party companies access or use your personal information.
Collection and Use of Non-Personal Information
We also collect non-personal information - data in a form that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:
We may collect information such as type of device, location, what is clicked and time spent on a page, so that we can better understand customer behaviour and improve our products, services, and advertising.
If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.
Cookies and Other Technologies
Our website use “cookies” and other technologies as pixel tags and web beacons. These technologies help us better understand user behaviour, tell us which parts of our website people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information, and does not link it you your account.
You may disable cookies for our site in your browser. Please note that certain features, as placing an order, will not be possible once cookies are disabled.
As is true of most websites, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data.
We use this information to understand and analyse trends, to administer the site, to learn about user behaviour on the site, and to gather demographic information about our user base as a whole.
In some of our email messages, we use a “click-through URL” linked to content on our website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
Disclosure to Third Parties
We do NOT display or give any personal information to 3rd parties, except mandatory information to our 3rd party payment partners as Nets, VISA, MasterCard, Klarna, PayPal, upon payment of an order.
Your information will NOT be shared with third parties for their marketing purposes.
It may be necessary - by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence - for us to disclose your personal information.
As our operation is placed in Norway, a Court Order from a Norwegian Court will be necessary for us to disclose any personal information.
Access to Personal Information
You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your account and update your profile. We do not store ANY other personal information other than the information on your profile page.